Peripherals
These include:
- UPS (Uninterrupted Power Supply)
- Music on Hold (MOH): CD and MP3 players, licences for pre-paid music
- CTI (Computer Telephone Integration): dial from Outlook, etc
- Call Recording: record and store phone conversations
- Call Logging: log all incoming and outgoing calls for future analyses
- Door Entry: single button/keypad/video entry
- Headsets: corded and cordless
- Conferencing: video and voice conferencing available
- Voicemail
- Fax machines and related consumables
- Public Address: indoor and outdoor speakers, integration with the phone system
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